Our services

Everything included in the Employee Assistance Programme

beLASAI brings together, in one digital and confidential platform, the services that care for the mental and physical health of your workforce, with aggregated data for HR.

Services for employees

Each person accesses from their personal area, and nobody in the company sees their consultations.

48h

Psychological support

Professional emotional accompaniment. For every employee, whenever they need it.

  • A registered psychologist replies in under 48 hours
  • Consultation by message, phone or video call, with follow-up when needed
  • Support for anxiety, stress, burnout, grief or conflict
24/7

24/7 psychological care

A direct line with a professional, any hour of the day, 365 days a year. For critical moments that cannot wait.

  • Immediate phone support during an emotional crisis
  • Available 24 hours a day, 365 days a year
  • Staffed by registered psychologists

Wellbeing check-ins

Short mental and physical wellbeing check-ins that guide each employee towards the most suitable EAP services.

  • Short, validated mental and physical wellbeing questionnaires
  • They guide each person to the EAP service they need
  • Repeatable over time to track progress

Nutritional advisory

Personalized dietetics service and answers to any kind of nutritional question.

  • Personalised eating plans from dietetics professionals
  • Answers to nutrition questions at any time

Sports advisory

Training plans tailored to each employee's sports goals.

  • Physical activity plans adapted to each person’s goals
  • Follow-up to keep the habit going

For the company and HR

Data to decide, without exposing anyone: the company never sees who consults or what about.

Company dashboard

Aggregated, anonymised usage and wellbeing indicators, with privacy thresholds, to measure whether the programme works.

Support for psychosocial risk assessment

Diagnostics and the dashboard complement the mandatory psychosocial risk assessment with a continuous reading, not a yearly one.

Your brand, your languages

Platform with your company’s logo and colours, in Spanish, Basque and English, with secure access and two-factor authentication.

Up and running in days

Workforce onboarding, launch communication and support from the beLASAI team from day one.

How does our EAP work?

We offer you a personalized and comprehensive service

0%
Digital
0%
Confidential
0%
Human
0%
Personalized
01

Diagnosis

The employee completes a brief mental and physical well-being assessment that recommends the EAP services best suited to their situation.

02

New inquiry

A new inquiry is opened in the personal area of the beLASAI website or app.

03

Professional response

A professional will respond to the issue via email, phone call, or video call, ensuring the employee receives personalized attention.

04

Inquiry completed

The inquiry can be closed after the response or meeting. If necessary, a new meeting can be scheduled for another date, ensuring proper follow-up.

05

Service evaluation

After each processed inquiry, a service evaluation will be conducted to ensure quality standards are met and areas for improvement are identified.

Frequently Asked Questions

Any company can hire beLASAI's services.
Through the contract, the organization's employees will be able to create consultations in the different EAP services.

Consultations are handled by professionals specialized in each area.
These professionals hold official qualifications and accreditations that enable them to offer the highest-quality service. You can meet the leads of each area in the "About Us" section of the website.

The employee will receive a response from a professional within 48 hours.
If the consultation is held via video call, it usually lasts 1 hour.
After that meeting, the consultation can be considered resolved or a new date can be scheduled if needed.

We adapt to what each organization we work with requests and needs.
We set a consultation limit when asked for it, and offer unlimited consultations when required.

Yes. The Employee Assistance Program is fully customizable, so each organization can select only the services that best fit their needs and those of their workforce.

Shall we talk about your team?

We’ll show you beLASAI in a demo, with examples for your company.